customercare@eleenova.com
8951648999
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LP Gas Stove

LP Gas Stove

Induction Cooktop

Induction Cooktop

Mixer Grinder

Mixer Grinder

Air Fryer

Air Fryer

Rice Cooker

Rice Cooker

Cookware Range

Cookware Range

Multi Cooker

Multi Cooker

Electric Kettle

Electric Kettle

Sandwich Maker

Sandwich Maker

Dry Iron

Dry Iron

Water Bottle

Water Bottle

Accessories

Accessories

Terms of Service

OVERVIEW

This website is operated by Teknoedge Home Appliances. Throughout the site, the terms “we”, “us” and “our” refer to Teknoedge Home Appliances. Teknoedge Home Appliances offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time but are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties or endorsements.

SECTION 8 – THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and will not have any liability for third-party materials or websites.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit creative ideas, suggestions, or other materials to us, you agree that we may use them without restriction.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for any unlawful purposes or to violate any rights.

SECTION 13 – GOVERNING LAW

These Terms of Service shall be governed by the laws of India, with jurisdiction in Bengaluru, Karnataka, India

SECTION 14 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at customercare@eleenova.com

SECTION 15 – WARRANTY AND LIABILITY

Limited Warranty:

Products purchased from Teknoedge Home Appliances come with a limited warranty as specified in the product documentation. The warranty covers manufacturing defects but does not cover damage caused by misuse, improper installation, or unauthorized repairs.

Limitation of Liability:

Teknoedge Home Appliances shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its products or website, including but not limited to damages for loss of profits, data, or other intangible losses.

SECTION 16 – RETURN AND REFUND POLICY

Please refer to our Return and Refund Policy available here for details regarding eligibility and process for returns or refunds.

SECTION 17 – DELIVERY AND SHIPPING POLICY

  1. Shipping Timeframes:
    • Orders will be processed within [specified timeframe, e.g., 1-3 business days]. Delivery time may vary depending on the shipping location and service selected.
  1. International Orders:
  1. Failed Deliveries:
    • If a delivery fails due to incorrect information provided by the customer, additional shipping charges may apply for re-delivery.

SECTION 18 – PRODUCT USAGE GUIDELINES

  1. Customers must follow the operating instructions provided in the product manual.
  2. Teknoedge Home Appliances is not responsible for damages caused by improper use or failure to follow usage guidelines.

SECTION 19 – GOVERNING LAW AND JURISDICTION

Jurisdiction: For disputes arising from these Terms of Service or any related agreements, the courts of Bengaluru, Karnataka India, shall have exclusive jurisdiction.
Applicable Law: These Terms of Service and any agreements related to the use of this website shall be governed by and construed in accordance with the laws of India.

SECTION 20 – FORCE MAJEURE

Teknoedge Home Appliances shall not be held liable for failure to fulfill obligations due to events beyond its control, such as natural disasters, government actions, cyberattacks, strikes, or other unforeseen events (“Force Majeure”).

SECTION 21 – INTELLECTUAL PROPERTY RIGHTS

  1. All content on this website, including text, graphics, logos, images, and software, is the property of Teknoedge Home Appliances and protected by applicable copyright and intellectual property laws.
  2. Unauthorized reproduction or use of any content on this website is strictly prohibited.

SECTION 22 – TERMINATION

  1. We reserve the right to terminate your access to the website at any time, without prior notice, if you violate these Terms of Service.
  2. Upon termination, you remain responsible for all obligations incurred prior to termination.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and it is the user’s responsibility to review them periodically.