Terms of Service

1. Introduction
Welcome to Eleenova. By accessing or using our website (eleenova.com) and services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making any purchase or using any part of our site.

2. Account Responsibilities
To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Eleenova is not responsible for any unauthorized access or misuse resulting from your failure to secure your login details.

3. Product Information and Availability
We make every effort to display accurate product information, descriptions, and pricing.
In the event of errors, inaccuracies, or omissions (including pricing or availability), we reserve the right to correct them and cancel or modify affected orders.

4. Pricing and Offers

  • All prices listed are MRP (Maximum Retail Price) unless stated otherwise.

  • Discounts, offers, and schemes are valid only for a limited period and cannot be combined with other promotions.

  • Offers are applicable only on select products and while stocks last.

5. Payment Terms
All payments must be made in full at the time of purchase.
We accept major payment methods as displayed during checkout.
Eleenova reserves the right to refuse or cancel any order if payment issues or fraudulent activity are suspected.

6. Shipping and Delivery
Our shipping, delivery timelines, and policies are outlined in our Shipping Policy.
Delivery times are estimates and may vary due to factors beyond our control.

7. Returns and Refunds
Please refer to our Return Policy and Refund Policy for details on returns, refunds, and eligibility conditions.

8. Intellectual Property Rights
All content on the Eleenova website, including text, images, graphics, and logos, is the intellectual property of Teknoedge Home Appliances.
Unauthorized use, reproduction, or distribution of our content without written consent is strictly prohibited.

9. Prohibited Activities
Users are strictly prohibited from:

  • Violating any applicable laws or regulations.

  • Attempting unauthorized access to our systems or interfering with website functionality.

  • Using the site for fraudulent, misleading, or harmful purposes.

10. Limitation of Liability
Eleenova is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
All products are to be used as per the provided instructions and warranty conditions.

11. Governing Law and Dispute Resolution
These Terms are governed by the laws of India.
Any disputes shall be subject to arbitration in accordance with applicable rules and held in Bengaluru, Karnataka.

12. Policy Updates
Eleenova reserves the right to modify or update these Terms of Service at any time. Updates will be posted on our website, and continued use of the site after changes implies acceptance.

13. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
📧 support@eleenova.com
📞 1-800-ELEENOVA