Shipping Policy

Shipping Methods and Costs
We offer multiple shipping options, which will be presented during the checkout process.
Shipping costs are calculated based on the chosen method and delivery location.

• Free shipping on all products above ₹500.

• Flat ₹50 shipping cost for all orders under ₹500.

Delivery Timeframes
Orders are typically shipped within 1–3 business days of purchase.
Delivery times may vary depending on the shipping method selected, but usually take around 3–8 business days.

Tracking Information
Once your order is shipped, you will receive a tracking number to monitor your delivery status.

Shipping Issues
For any shipping-related issues, such as delays or damage during transit, please contact our customer service team immediately.

Contact Us
For any questions or concerns about shipping, reach out to us at support@eleenova.com or call 1-800-ELEENOVA.